Are your prospective clients being put off before they even reach out to you?

A business’s online presence can have a massive impact on their success. Yet even today, some businesses underestimate how many of their potential customers will visit their website before making a purchase, or even an enquiry.

A website is often the first place customers go to when researching a product or service, meaning your site is the first impression your customer will have of your brand. It provides more than information – it also establishes credibility. Unfortunately, having an outdated or confusing site may cause people to question your business’ credentials or professionalism.

There are many ways a website can actually work against you instead of for you. If your site is cluttered, has confusing navigation, lacks visual appeal or has a non-responsive design (i.e. it doesn’t resize properly for mobiles and tablets), it might be time to consider an overhaul.

Every brand is unique, and in addition to providing vital info on your business, it’s important your website communicates your brand’s values, vision and personality. This comes through in many ways; from the layout to the images and choice of wording.

If you’re a super cool brand wanting to reach younger customers, you could put them off with very serious or formal copywriting – and vice-versa, if your business requires gravitas such as a legal or accounting firm, you could easily put people off if your copy is too flippant.

This is where an experienced branding agency like the Incubator comes in handy. Here at the Incubator, we eat websites for breakfast. We can help your business express itself professionally, by creating a website for you that articulates clear messages, with easy navigation, all presented in a layout that’s tailored to appeal to your target market.

We’ve helped numerous companies create and upgrade their digital presence, so they can put their best foot forward in cyberspace. Give us a call to have a chat about how we can do this for you!

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